PRIVACY POLICY

Last Updated: May 13, 2026

Proflex Etiket operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide you with a personalized shopping experience. Proflex Label is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used, and shared as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or another individual, or that can be reasonably linked to you or another person. Personal information does not include information that has been anonymized or de-identified such that it no longer identifies or can be reasonably linked to an individual. Depending on how you interact with the Services, your location, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

Contact Information: Such as your name, address, billing address, shipping address, phone number, and email address.
Communications with Us: Such as information you share in your communications when submitting a customer support request.
Device Information: Such as information about your device, browser or network connection, IP address, and other unique identifiers.
Usage Information: Such as information about your interaction with the Services, including when and how you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: For example, when you create an account, visit or use the Services, contact us, or otherwise provide your personal information to us.
Automatically through the Services: For example, from your device when you use our products or services or visit our websites, including through the use of cookies and similar technologies.
From our service providers: For example, when we use service providers to provide certain technologies or when they collect or process personal information on our behalf.
From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving Services: To fulfill our contract with you, process your payments, ship your orders, remember your preferences and interests, send notifications regarding your account, process your purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a personalized shopping experience such as product recommendations based on your purchases.
Marketing and Advertising: For marketing and promotional purposes (e.g., sending marketing, advertising, and promotional communications by email, text message, or mail) and to display online advertisements for products or services on the Services or other websites based on your previous purchases or items added to your cart and other activities on the Services.
Security and Fraud Prevention: To verify your account, provide a secure payment and shopping experience, detect, investigate, or prevent potential fraudulent, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our Services. When you use the Services and choose to register an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password, or other access information with others.
Communicating with You: To provide you with customer support, respond quickly, provide effective services, and maintain our business relationship with you.
Legal Reasons: To comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to conduct or participate in legal discovery processes, to manage potential or existing litigation or other legal disputes, and to investigate or enforce potential violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes subject to this Privacy Policy. Examples include:

Sharing with Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, shipping, and fulfillment).
Sharing with business and marketing partners to provide you with marketing services and advertising. For example, we use Shopify to support personalized advertising based on your online activities with different vendors and websites through third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to request that your information not be shared for targeted advertising and marketing based on your online activities across different vendors and websites. To exercise your right to opt-out of these uses, Click Here.
When you direct us, request us, or with your explicit consent to share certain information with third parties; for example, to ship products to you or if you use social media widgets or login integrations.
With our affiliates or among other units within our corporate group.
In connection with business transactions such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, the rights of our users, or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access to and use of the Services to provide and improve the Services to you. Information you provide to the Services will be transferred to and shared with Shopify and third parties outside your country of residence for the purpose of providing and improving the Services to you. Additionally, we use some advanced Shopify features that leverage data and information from your interactions with our Store, other vendors, and Shopify to protect, grow, and improve our business. In these cases, Shopify is responsible for processing your personal information and responding to your requests to exercise your rights regarding its use for these purposes. For more information on how Shopify uses your personal information and the rights you may have, see the Shopify Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or under our control, you should review the privacy and security policies and other terms and conditions of those sites. We do not provide any warranty and accept no responsibility regarding the privacy or security of such sites, including the accuracy, completeness, or reliability of the information contained on these sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also become visible to other users of the Services and/or users of those third-party platforms and may be available for use by us or third parties without limitation. The inclusion of such links on the Services does not imply any endorsement of the content of the linked platforms or their owners or operators, unless otherwise expressly stated on the Services.

Children's Data

The Services are not designed for use by children, and we do not knowingly collect any personal information from children under the legal age of majority in your jurisdiction. If you believe your child has provided us with personal information, you may contact us using the contact information below to request the deletion of such information. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under the age of 16 as defined by applicable law.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, information you transmit to us may not be secure during transmission. Therefore, we recommend that you do not use insecure communication channels to transmit sensitive or confidential information to us. How long your personal information is kept depends on various factors, such as whether we need the information to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and may apply in certain circumstances, and we may deny your request where permitted by law.

Right to Access/Information: You may have the right to request access to the personal information we hold about you.
Right to Deletion: You may have the right to request the deletion of the personal information we hold about you.
Right to Correction: You may have the right to request the correction of inaccurate personal information we hold about you.
Right to Data Portability: You may have the right to receive a copy of the personal information we hold about you and, under certain conditions and subject to certain exceptions, request the transfer of this copy to a third party.
Right to Opt-Out of Sale or Sharing for Targeted Advertising: Depending on your location, you may have the right to opt-out of the "sale" or "sharing" of your personal information and its processing for "targeted advertising" as defined in applicable privacy laws. To exercise your right to opt-out of these uses, Click Here. Please note that if the Global Privacy Control signal is enabled on your browser when you visit our website, it may be processed as an automatic opt-out request for your device and browser depending on your location. If we can associate the device sending this signal with a specific Shopify account, we will apply the opt-out request to that account as well. You can visit https://globalprivacycontrol.org/ to learn more about Global Privacy Control. Other than Global Privacy Control, we do not recognize "Do Not Track" signals that may be sent from your browser or device.
Management of Communication Preferences: We may send you promotional emails, and you may opt-out of these emails at any time by using the unsubscribe option in those emails. If you opt-out, we may continue to send you non-promotional emails, such as those related to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, you may also benefit from the following rights, subject to exceptions and limitations provided in local legislation:

Objection to Processing and Restriction of Processing: You may have the right to request that we stop or limit the processing of your personal information for certain purposes.
Withdrawal of Consent: When we process your personal information based on consent, you have the right to withdraw this consent. Withdrawing your consent will not affect the lawfulness of processing carried out based on consent before its withdrawal.

You may exercise these rights at the points indicated in the Services or by contacting us using the contact information below. You can visit https://privacy.shopify.com/en to learn more about how Shopify uses your personal information and other rights you may have. We will not discriminate against you for exercising these rights. To the extent permitted or required under applicable law, we may need to verify your identity before processing your requests. In accordance with applicable law, you may designate an authorized representative to make a request on your behalf to exercise your rights. Before accepting such a request from a representative, we will require them to provide proof of their authority to act on your behalf, and you may need to verify your identity directly with us. We will respond to your request within a reasonable time in accordance with applicable law.

Complaints

If you have a complaint about how your personal information is processed, please contact us using the contact information below. Depending on your location, you may have the right to appeal our decision or file a complaint with your local data protection authority by contacting us through the information provided below. For the European Economic Area, you can find a list of responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence. If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements published by the relevant UK competent authority, unless the data is transferred to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide necessary notifications as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise a right you have, please call +90 212 451 00 36 or send an email to info@proflex.com.tr or contact us at:

Mithatpaşa Caddesi, 118/B, İstanbul, 34197, TR

We are the data controller of your personal information under applicable data protection laws.